🔒 Updated: January 2026

Privacy Policy JQK Club – Our Commitment to Protecting Your Personal Data

At jqk club, your privacy is more than a legal obligation — it is our moral responsibility to every Malaysian member who trusts our platform. This policy clearly explains how we collect, use, store, and protect your personal information.

Malaysia PDPA 2010 Compliance
256-bit SSL Encryption
Updated: 15 Jan 2026
Our Privacy Commitment
Your data is never sold to any third party
All data is stored with military-grade encryption
You have the right to delete your account and data at any time
Full compliance with the Personal Data Protection Act 2010
Notifications are sent in the event of any data breach
Secure Data Storage

All personal data of jqk club members is stored on servers protected with AES-256 encryption. Access to this data is limited to authorised personnel only and is safeguarded by multi-layered firewalls.

Your Data Controls

You have full control over your personal data at jqk club. You may request a copy of your data, correct any information, or request account deletion at any time through our support team.

No Data Sales

Jqk club does not sell, rent, or trade your personal data to any third party for commercial purposes. Your data is used solely for platform operations and the improvement of our services.

Malaysia PDPA Compliance

Jqk club's privacy policy is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA). We also follow international best practices in digital data protection.

Communication Preferences

You may opt out of receiving any marketing communications from jqk club at any time. Click "unsubscribe" in any of our emails or contact our support team to manage your notification preferences.

Financial Transaction Privacy

All financial transactions via Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay, and FPX are processed through secure, encrypted channels. jqk club does not store your card details or bank account credentials.

01
Introduction

Jqk club ("we", "our platform") operates the jqkclub.ws website and all related services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our platform.

By registering or using any part of the jqk club platform, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please discontinue use of our platform.

This Privacy Policy is to be read together with Terms & Conditions jqk club. Please read both documents for a complete understanding of your rights and responsibilities.

02
Information We Collect

Jqk club collects various types of information depending on how you interact with our platform. The following are the main categories of information we collect:

Information Type Example Purpose
Identity Information Full name, date of birth, IC/Passport number Account verification (KYC)
Contact Information Email address, phone number, residential address Communication & support
Financial Information E-wallet name, bank account name (not account number) Processing deposits/withdrawals
Gaming Data Betting history, games played, wins/losses Account management & responsible gaming
Technical Data IP address, device type, browser, OS, activity logs Security & fraud prevention
Cookie Data Platform preferences, login sessions, analytics data User experience improvement

jqk club never store your full credit/debit card number, PIN, or bank account password. All financial transactions are processed directly through certified payment gateways.

03
How We Use Your Information

Jqk club uses the information collected for the following legitimate purposes:

  • Processing your account registration and verifying your identity through the KYC process
  • Processing deposits and fund withdrawals via your preferred payment method (TNG, DuitNow, GrabPay, Boost, ShopeePay, FPX)
  • Providing access to all games and services on the jqk club platform
  • Contacting you regarding your account, transactions, promotions, and important updates
  • Monitoring gaming activity for responsible gaming purposes
  • Detecting and preventing fraud, money laundering, and other unlawful activities
  • To comply with applicable legal and regulatory obligations
  • Analysing usage patterns to improve jqk club services
  • Sending marketing communications (where you have consented to receive them)

Jqk club will not use your data for any purpose not stated above without obtaining your consent first.

04
Sharing Information with Third Parties

Jqk club does not sell your personal information to anyone. However, we may share your information in the following limited circumstances:

  • Service Providers: Payment providers (TNG, DuitNow, GrabPay, and FPX gateways), gaming technology providers (Evolution Gaming, Pragmatic Play), and cloud service providers that support the operation of our platform
  • Legal Requirement: Where required by Malaysian law, a court order, or direction from a competent authority
  • Fraud Prevention: To authorised anti-fraud agencies where there is evidence of criminal activity or money laundering
  • Business Transfer: In the event of a merger, acquisition, or sale of jqk club assets, user data may be transferred to the new entity with prior notification to the affected users.

All third parties who receive your data from jqk club are bound by strict confidentiality agreements and are only permitted to use that data for the specified purpose.

05
Data Security Measures

Jqk club continually invests in security infrastructure to protect your personal data. The following are the protective measures we have in place:

  • 256-bit SSL/TLS encryption for all communications between your device and our servers
  • AES-256 encryption for the storage of all personal data in our database
  • Two-factor authentication (2FA) is available for all jqk club member accounts
  • 24/7 system monitoring to detect suspicious activity or intrusion attempts
  • Regular security audits conducted by independent third parties
  • Role-based access control for internal staff
  • A comprehensive incident response plan in the event of a data breach

While we take all reasonable precautions, no system can be guaranteed 100% secure. We encourage you to use a strong password and never share your jqk club account login details with anyone.

06
Use of Cookies

Jqk club uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

  • Essential Cookies: Required for core platform functionality — including login sessions, security, and language preferences. Cannot be disabled.
  • Performance Cookies: Collecting information on how you use our platform to help us improve our services. All data is anonymised.
  • Functional Cookies: Saving your preferences such as favourite games, display settings, and communication preferences.
  • Analytics Cookies: Used to understand overall platform usage patterns and enhance the user experience.

You can manage your cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of the jqk club platform.

07
Your Personal Data Rights

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by jqk club:

Right of Access Request a copy of all personal data we hold about you
Right to Correction Correct any information that is inaccurate or incomplete
Right to Erasure Request the deletion of your personal data (subject to legal obligations)
Right to Object Object to the processing of your data for direct marketing purposes
Right to Portability Receive your data in a structured, reusable format
Right to Restrict Restrict the processing of your data in certain permitted circumstances

To exercise any of these rights, please contact the jqk club team by email at privacy@jqkclub.ws. We will respond to your request within 14 business days.

08
Data Retention & Deletion

Jqk club retains your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable Malaysian law.

  • Active Account Data: Retained for the duration your account remains active with jqk club
  • Closed Account Data: Retained for 5 years after account closure for legal compliance purposes
  • Financial Transaction Records: Retained for 7 years in accordance with Malaysian accounting legislation
  • Communication Logs: Retained for 3 years for dispute resolution purposes
  • Cookie Data: Varies by cookie type; ranging from 30 minutes (session) to 2 years (preferences)

Once the retention period expires, data will be permanently deleted or fully anonymised.

09
Children's Privacy

Jqk club is a platform strictly restricted to individuals aged 18 years of age and above. We do not knowingly collect any personal information from minors.

If you believe that a person under the age of 18 has registered for or used the jqk club platform, please contact us immediately at privacy@jqkclub.ws. We will promptly investigate and delete the account along with all associated data.

Parents and guardians are encouraged to monitor their children's online activities and make use of parental control tools available on their devices to restrict access to adult websites.

10
Changes to This Privacy Policy

Jqk club reserves the right to update or modify this Privacy Policy from time to time. We will notify you of any material changes through:

  • Email the address you registered with jqk club
  • An in-platform notification when you log in
  • A prominent notice on the jqkclub.ws homepage

We encourage you to review this page periodically to stay informed about our latest policy. The "Updated" date at the top of this page indicates when this Privacy Policy was last revised.

11
Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how jqk club handles your personal data, please contact us:

  • Privacy Email: privacy@jqkclub.ws
  • General Support Email: support@jqkclub.ws
  • Live Chat: Available 24/7 on the jqk club platform
  • Response Time: Within 14 business days for privacy-related enquiries

jqk club takes your privacy very seriously. All privacy-related enquiries and complaints are thoroughly investigated and addressed in a professional manner. Your trust in jqk club is an asset we value deeply.

Security Level
Data Encryption
256-bit
PDPA Compliance
100%
Response Time
<14h
Contact the Privacy Team

Have questions about your personal data? The jqk club Privacy Team is here to help.

Privacy Email
privacy@jqkclub.ws
Response
Within 14 business days
  Security Certification
eCOGRA Certified Fair Play
SSL 256-bit Verified
Malaysia PDPA 2010
🔐

Your Data Is Safe at JQK Club

We are committed to protecting your privacy to the highest standards. Join over 350,000 Malaysian players who trust jqk club as a safe and responsible online casino entertainment platform.

  Your data is never sold
  256-bit SSL Encryption
  PDPA Malaysia 2010
  24/7 privacy support
  Play Safe & Responsibly at JQK Club

Jqk club is an entertainment platform for adult users aged 18 years of age and above only. Your privacy and security are our top priority. Play within your limits and reach out to us if you need assistance.

Bahasa Melayu